Systems, Strategy & Communication for Change

Close-up of the top two floors of Vancouver Public Library Central Branch, framed by trees against a clear blue sky.

This page features work across the public sector, marketing, and organizational culture. Projects span strategic reports, brand campaigns, and thought leadership, grounded in systems thinking and a commitment to thoughtful, values-driven change.

Highlights include government, civic, and institutional work. Select pieces appear below and in the main Portfolio.

Jump to Section: Strategic Reports | Change Communications | Infrastructure | Insight


Strategic Reports & Institutional Storytelling

Co-developed a repeatable process, timeline, and strategic partnerships to support future reporting cycles.

Te Tūāpapa Kura Kāinga 2022/23 Annual Report — PDF
View on Ministry website


Commissioned to design a narrative-driven presentation for the program’s first virtual open house, during COVID-19. Crafted a 10-slide deck showcasing the GLS ethos, structure, and community, blending institutional clarity with student voice. Framed for busy adult learners, the presentation was used to support recruitment and online engagement during a pivotal transition.

View the Presentation (PDF)


Driftwood Brewing’s name and a windswept tree silhouette against an orange-streaked sunset sky

Led research and writing of a 13-page brand analysis of Driftwood Brewery. Developed insight on storytelling, customer behaviour, and market positioning.

Earned 100%; praised for outstanding analysis and writing quality.

Read the Report (PDF)


Assessed market entry potential for Purdys’ expansion into Iceland, with focus on branding and global strategy. Co-led writing of a 24-page insight report covering economic, cultural, and competitive factors.

Read the Report (PDF)



Change Communications & Stakeholder Alignment

Promotional campaign report cover for Shake Shack Canada, featuring the Shake Shack logo "Matchbox" marketing logo, and green accent design — themed for a cross-channel launch strategy project

Read the Launch Campaign (PDF)


Three potted plants at various stages of growth being watered from a can

Wrote a thought leadership article re-framing digital transformation as a cultural and organizational shift—not just a technical one.

Aligned insights with client-facing strategy work and elevated the company’s voice, earning leadership praise for its clarity and human-centred tone.

Read the post


Communications Infrastructure & Operational Clarity

Navigating the Cloud eBook cover showing abstract cloud design with business-friendly subtitle — a guide to demystifying cloud language for non-technical teams

View the eBook


Insight Development & Systems Thinking

A&W: Evolution of a Brand — On building emotional connection through nostalgia while shifting toward ethical, future-focused branding.

The Science of Shopping — On unconscious shopping behaviour, gendered decisions, and store design influence.

Gen Z and the Future of Department Stores — Strategies to reengage teens who often skip malls.